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24/7 Emergency

(704) 312-0533
ELITERESTORATIONGroup LLCElite Restoration Group LLC

Contact

Tell us what happened.

Send the property address and what you are dealing with. You will hear back the same business day with the next step in writing.

Active emergency

Water moving, fire damage or an open roof? Call, do not email.

(704) 312-0533

Request an estimate

One form. Same business day reply.

Property type
Timing

We reply the same business day. Active emergencies should call the line above.

Before you call

Questions we get every week.

Do you charge for an estimate?
No. Assessment and a written line-item estimate are free for property inside our service area. You only pay once you approve a scope.
Will you work with my insurance company?
Yes. We document the loss the way carriers require, photo logs, moisture readings, measurements and a line-item estimate, and we meet the adjuster on site. We do not, however, adjust your claim or advise you on coverage.
How fast can someone be here?
Emergencies are dispatched 24 hours a day. For non-emergency work our target is a same or next business day site visit inside the Charlotte metro.
Do you handle both the mitigation and the rebuild?
Yes, and that is the point of the company. The crew that dries and documents the loss belongs to the same firm that rebuilds it, under one contract.
225 S Poplar St, Apt 1306, Charlotte, NC 28202
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225 S Poplar St, Apt 1306, Charlotte, NC 28202