Charlotte, NC/Residential & Commercial
Fire, water and stormrestoration.And the roof that keeps it out.
Elite Restoration Group takes the whole loss. Emergency mitigation, structural drying and remediation, then the roofing, remodeling and MEP work that puts the property back together. One contractor, one contract, one schedule.
- Emergency response
- 24/7
- In-house trades
- 4
- Contract, start to finish
- 1
- States served
- 2
What we do
Four trades, one accountable contractor.
Most property owners end up managing three companies after a loss. We consolidated the work so there is one number to call and one schedule to hold.
01
Restoration
Water, fire, smoke and storm damage, stabilized fast and rebuilt properly.
Scope of work
02
Roofing
Steep slope and low slope roofing, from storm repair to full replacement.
Scope of work
03
Home Remodeling
Kitchens, baths, additions and whole-home renovation with a real schedule.
Scope of work
04
MEP
Mechanical, electrical and plumbing, coordinated under one contract.
Scope of workHow a loss runs
The first four hours decide the next four months.
Restoration goes wrong in the handoffs. This is the sequence we run on every job, residential or commercial.
01
Call and triage
One phone number, answered around the clock. We take the address, the cause of loss and the access details, then dispatch. Nothing gets logged in a queue for the morning.
02
Stabilize the property
Board-up, tarping, water extraction and power. The first visit is about stopping the damage from spreading while the scope is still being written.
03
Document and scope
Photos, moisture readings and measurements, written into a line-item scope your insurer can read. You get the same document they do.
04
Build it back
The same company that dried the building rebuilds it. Roof, structure, finishes and MEP under one contract and one schedule.
Why owners keep us
Competence you can audit.
Restoration attracts storm chasers. Everything below is a thing you can check on our paperwork before you sign anything.
- One contract, start to finish
- Mitigation, roofing, carpentry and MEP are all in-house. No gap between the company that dries the building and the company that rebuilds it.
- Written scopes, not verbal promises
- Every job is priced line by line before work starts. Change orders are written, signed and dated. You always know what the number is.
- Insurance work handled properly
- We document the loss the way carriers require: photo logs, moisture maps, measurements and a line-item estimate. We meet the adjuster on site.
- Licensed trades on the critical path
- Mechanical, electrical and plumbing are scheduled against the same drawings as the build, so rough-in and inspection do not become the delay.
Commercial
Property managers get a different kind of problem.
A commercial loss is a tenant problem, a lease problem and an insurance problem at the same time. We work around occupancy, keep egress open and report on a schedule your stakeholders can forward.
- Multifamily, retail, office and light industrial
- After-hours and phased work to protect occupancy
- Low slope roofing: TPO, modified bitumen, coatings
- Documented reporting for owners, carriers and lenders
Where we work
Charlotte metro, the Carolinas and South Florida.
- Charlotte, NC
- Concord, NC
- Huntersville, NC
- Matthews, NC
- Gastonia, NC
- Rock Hill, SC
- Fort Mill, SC
- Miami, FL
Next step
Tell us what happened. We will tell you what it takes.
Send the address and a few photos and you will hear back the same business day. If water is moving right now, call the emergency line instead.